Privacy Policy

As a subsidiary of Flatworld Solutions India Pvt. Ltd. (“Flatworld Solutions”, hereafter), Research Optimus (“RO” hereafter) is committed to protecting and observing the privacy of the visitors to our website. As visitors of this website we recommend you read the following privacy policy in its entirety to fully understand the use of information collected on this site, both required and voluntary.

User Given Consent

The following privacy policy is in effect for all visitors to the RO website. By visiting this website, you are beholden to read and review the entirety of the terms and conditions included on this page and within the rest of this site. By using this website, you are agreeing to do so and the information subsequently disseminated during that use is subject to the contents of this agreement. If you disagree with any terms listed in this privacy policy you should immediately stop using the site and its subsequent services.

Voluntary Information

All information gathered on the RO website is done so voluntarily. You are not required to provide any information given through contact forms or other means. Some information is also collected automatically by the web browser in which you are viewing the website. We do not, however, actively seek to gather and use any information about the visitors to our website with tracking software of any kind. Any information gathered on this website is clearly designated before it happens.

Passive Information

Some information may be passively collected through your computer’s Internet browser including the IP address of the user, the URL of the website visited previous to the RO website, the operating system of the user, the user’s Internet service provider, and the type of browser being used.

Usage of Information and General Disclosure

Information gathered on the RO website is collected for a number of reasons. Instances include subscription to newsletters we provide, contact forms on service pages, and query forms. We may notify customers who have indicated an interest about new service or marketing and research matters. The information gathered through these means may be used to improve services on the website for all users, and may be used to customize the experience on site for individual users. All such information is kept separate from any information pertaining to your personal identity if it is also collected through the website. Unless otherwise required by law, all information collected through our website is kept confidential. We will only make disclosures of this information if it is deemed legally required by a court order, to protect the rights of the website owners, or for safety of us and our users. In so much as we collect personally identifiable information, we clearly state that such information may be shared with third parties that support services we offer (including delivery teams, technical support, financial institutions), and if the business is ever sold or transferred to a third party. In such a situation, we will ensure the third parties involved in the transfer continue to comply to the terms outlined in this privacy policy.

Information Security

All information gathered through the RO website is secured and held safely by our technical staff. It is therefore protected against any misuse, disclosure – intentional or unintentional – loss, unauthorized access, modification or destruction. We store this information in a secure facility with limited access and clear security guidelines to protect it from third parties. We review our security and privacy policy guidelines at times to ensure they are sufficient and no upgrades are needed. However, because no Internet connection is completely secure and there is no way to safe guard against errors on a machine being used or an Internet connection, information may be compromised by computer hackers. We do not hold responsibility for such instances.

Website Links

Links to external websites on the RO website may not have the same privacy policies and are not governed by any policies or content restrictions as listed in this privacy policy. Review the policy of any website you visit for clear information about their terms and conditions of use.

Changes to This Privacy Policy

RO reserves the right to change any of the items of these terms and conditions at any time without prior notice, depending on the situation in which they are change. Should a change be made to this privacy policy, the listed changes will be posted on this page. Please check periodically for such changes.

Note: Research Optimus responds to business enquiries only, and we do not make unsolicited or automated calls. If you receive such calls please submit your complaint to https://www.donotcall.gov/