Social Media Listening Service
Hear What Your Audiences Are Saying

Understand your customers' needs and preferences better with our social media listening services. 86% of consumers prefer honest and transparent brands on social media. By monitoring their interaction, we identify key pain-points and areas of improvement.

Engage with your customers promptly and build a positive reputation with our social media listening services. 67% of consumers use a company's social media site for services, and our social media listening services help you to respond to complaints in real-time.

96% of brands use Twitter for customer service, while 63% use Facebook. Our social listening strategy monitors your competitors' campaigns, promotions, and content strategy to analyze their strengths-weaknesses across all the social media platforms.

Manage your brand's reputation better with social media listening services. Since 82% of consumers read online reviews, using our social media listening services, you can identify and address negative comments or reviews, protecting your brand's reputation.

Our team of experts has over 10 years of experience in social media listening and monitoring. We use advanced tools and techniques to provide accurate and actionable insights.

We understand that every business is unique. Depending on your business type and target audience, we provide customized Social Media Listening services specific to your marketing goals using the reporting framework, specific metrics, and social listening strategy.

We understand the importance of timely delivery of service. Our team works round the clock across eight delivery centers globally to deliver reports and insights within the agreed-upon timeframe.

We offer competitive pricing for our social media listening services, ensuring you get the best value for your investment.