Social Media Monitoring Services
from ROP

Receive real-time insights to help your business respond more quickly and efficiently to social media queries and be proactive in interacting with customers.

Obtain authoritative insights without having to commit time and internal personnel in managing full-time social media monitoring.

Improve your business’s relationship with your customers by receiving swift, precise identification of your customer’s key concerns and issues.

Acquire comprehensive information that accurately measures your brand’s performance on specific social media channels so your business can adjust marketing strategies accordingly.

ROP provides in-depth insights as to whether the online perception of your brand’s keywords is positive, neutral, or negative so you can take rapid, decisive action.

Gain a more comprehensive grasp of how your brand, services, or products are perceived compared to your competition.

Gain a better understanding of what is successful and what isn’t working as well for your competitors, including insights regarding how your competitors are engaging with their audience across different social media platforms.

Better align your brand based on up-to-date insights from customers and develop strategies to reach new customers.

Better understand various target markets, including both prospective customers and competitor customers.